Sentence: 20 months imprisonment suspended for 2 years, £2,000 compensation, 3 months curfew, 20 days unpaid work
Neil Parker, trading as P&B Garden Buildings, was paid £23,300 to convert an extension into a bedroom with a shower room at a property in Bilston. He carried out substandard work, including trip hazards, defective installations, an inadequately installed window and bi-folding door that were neither watertight nor fully operable, unsafe shower cubicle, and defectively installed external decking. He failed to complete the job, did not rectify the issues despite requests, and did not provide refunds except £226 for vinyl flooring or adequate documentation like contract paperwork and a 10-year guarantee. The victims, including a disabled resident, were left with a cold, unusable room forcing them to use stairs and sleep in woolly hats. Trading standards investigated after no response to contacts.